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Software Designed for You

At CCMSI, we have an exceptional IT department that’s ready to help with anything that you need, including seamless data transitions. Whether you are merging companies, consolidating functions across multiple states or streamlining your processes, we’ll do what it takes to give you what you need.

Software that is individually designed specifically for you. Knowledge is power. That’s why we’ve created powerful reporting tools that are heavy on the analytics, giving you the ability to go inside the numbers to get the details you need.


We ensure you work hand-in-hand with your designated internal risk management team who will analyze the challenges, devise a detailed translation plan, and develop a proprietary, custom software solution to improve efficiency across the board. We’ll bring your people on board, and will provide the in-depth training they need to hit the ground running.

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As Clear as iCE

iCE is CCMSI’s proprietary Risk Management Information System. iCE is a powerful claim analysis and reporting tool that makes accessing your data as transparent as it sounds. With iCE, you can view all of your claims by type, date-of-loss or a long list of powerful, user-defined filters. Or drill down to view any claim in detail, including the adjuster’s notes and bill images.

With iCE, you’ll know everything we do. And our paperless document management has helped companies realize substantial cost savings by eliminating the cost of printing, mailing, and storing documents, enabling adjusters to close claims sooner, expediting the bill paying processes, and preventing the loss of important documentation caused by natural disasters.

The Advantage is Clear

With iCE, you have the ability to enhance and better manage your risk management processes by utilizing the following analysis and reporting features.

Initial Reporting

Create initial Report forms online in iCE or send us claims via web service or a custom built interface. We also offer custom reporting for specific industries, such as Accident Reports, built specifically for our transportation clients.

Executive Summary Dashboard

When all you need is a high-level summary, our Executive Summary Dashboard allows you to view and customize a broad overview of your risk management analysis.

Claims Analysis

We offer a powerful and flexible query capability that enables you to view claims in detail or at a much broader level.

This analysis tool allows users to view a variety of data within claims in either one or two summary levels. Results can be drilled down further to find specific information.


The MyReports function, CCMSI’s enterprise reporting engine, gives our clients the ability to create custom reports to access their data, export it to PDF or Excel format, and schedule systematic report delivery directly to their email inbox or post to iCE. From loss runs to check registers, MyReports offers you countless possible combinations of data for your analysis.

Stewardship and Benchmarking

Utilizing historical trends and other benchmarking sources such as WCRI and IDS, we can perform regular and detailed analysis on our collective performance. As your TPA partner, we will deliver extensive performance metrics to drive the success of the claims management program.

Comp MC

MyReports also allows you to run managed care reports for Comp MC, CCMSI’s managed care program. You have the ability to choose any number of reports from our library – such as PPO penetration or savings by a specific location.

OSHA Reporting

We take the work out of generating required OSHA logs. Claims data that was entered into the Initial Report is compiled for the OSHA 300 (Log), 300-A (Summary) and 301 (Incident Report) forms. No duplicate data entry process is required and logs may be printed at any time for any location.

Our Mobile App

When you’re on the go, our convenient app, available for iPhone, iPad, and Android, gives you another powerful way to access the facts you need, including summaries of new and open claims. So you’re always armed with the knowledge it takes to make smart, informed decisions, whether you’re at your desk, in the boardroom or in a hotel suite halfway around the world.


Predictive Modeling

CCMSI has developed a Claim Risk Assessment module that identifies claims that have the potential to be higher risk. This allows for early intervention and better outcomes.

Stewardship and Benchmarking

Utilizing historical trends and other benchmarking sources such as WCRI and IDS, we can perform regular and detailed analysis on our collective performance.

As your TPA partner, we will deliver extensive performance metrics to drive the success of the claims management program.

My Reports

CCMSI’s MyReports tool allows for reports to be built exactly how you want them. You choose the columns, the filters, the sorts, the group by, and you can even create your own custom fields. We have a team of people ready to help you build the solution you want or they can train you how to do it yourself.

Claimant Portal

CCMSI’s Claim View is a mobile-friendly portal for your injured workers. Your employees will have the ability to view their lost time payments and communicate with their adjuster. They can take a picture of a document and upload it to the adjuster or upload a document as well.

CCMSI’s iCE system is best in class in both analytical capabilities and ease of use. Intuitive and user friendly, it serves the needs for clients of all technological levels.

Lauren Moore
Senior Claims Analyst
AmWINS Specialty Casualty Solutions

I am thoroughly impressed with iCE. It is the most user-friendly RMIS system I have ever worked with. And I have worked with them all up until CCMSI.

Benjamin Wines-Brackett
Claim Account Executive
Risk Solutions Group

Controlling our workers’ compensation costs are a crucial factor in our claims management strategy. Our team finds the CCMSI employees, system and services to be fast and efficient. We cannot express how impressed we are with the claims handling and the quality of service they provide.

Denise K Evans
Director of Workers’ Compensation Claims

We have experienced significant value in our auto and general liability and workers compensation as a result of an exceptional claim team and best practices through our partnership with CCMSI.

Mack Savage, Vice President Corporate Insurance
John Bradley, Senior Vice President, Corporate Insurance
US Bank

I have been a heavy user of multiple RMIS systems and can emphatically state that iCE leads the pack. First and foremost the system is set up to be intuitive for the user which makes all of its capabilities easy to access. Secondarily, as a Risk Management department with heavy reporting responsibilities, it is welcome to use a system where key data is easily found and mined. Reports are a snap to build and disseminate. All in all, I am super impressed by iCE!

Matthew Wright, ARM, AIC, CLSS
Director – Risk Management
KAR Auction Services, Inc.

Request a Demo

Having trouble getting the data you want on your system? If your systems are falling flat, dragging on efficiency, accountability, and organization - let us know and we can arrange onsite demonstration and education sourced from 30 years of experience.

Additional Locations

A full listing of our offices, nationwide.

CCMSI is an Affirmative Action / Equal Employment Opportunity Employer