When hiring, CCMSI looks for the best and the brightest; as our experience has shown that talented individuals are committed to lifelong learning. We don’t work in silos, we work as teams to produce remarkable results for our clients. We are united by a common vision of excellence, we work closely with others to create a unified team and happy customers. To accomplish these goals, it is our promise to provide our people with the great tools and the appropriate support needed to succeed.
We believe in providing an environment where employees enjoy coming to work every day, are provided the resources needed to perform their job, and claims staff are assigned manageable caseloads.
CCMSI’s Core Values and Principles
At CCMSI, our Core Values are embedded into our culture of how we treat our employees as valued partners, how we consistently demonstrate integrity, passion and enthusiasm for doing what is best for our clients by searching for the best ideas and approaching change as an opportunity. We believe in providing an environment where employees enjoy coming to work every day, are provided the resources needed to perform their job, and claims staff are assigned manageable caseloads—all while providing our staff with market-competitive benefits and compensation packages.
If you are a professional who is interested in joining a company that is committed to passion and integrity, CCMSI may be the place for you.
CCMSI is a certified Great Place to Work!
Great Place to Work
Cannon Cochran Management Services, Inc. (CCMSI) has been certified as a great workplace by the independent analysts at Great Place to Work®. CCMSI earned this credential based on extensive ratings provided by its employees in anonymous surveys.
A summary of these ratings can be found at http://reviews.greatplacetowork.com/ccmsi.
“According to our study, CCMSI achieved employee ratings between 91% and 96% in the categories of Great Challenges, Great Atmosphere, Great Rewards, Great Pride, Great Communication, and Great Bosses” says Sarah Lewis-Kulin, Vice President of Great Place to Work Certification & List Production.
“At CCMSI, our Core Values are embedded into our workplace culture where employees are valued partners who consistently demonstrate integrity, passion, and enthusiasm as part of our common goal to deliver what matters most to our clients. We are thrilled to achieve this prestigious designation a second consecutive year in a row, which validates the exceptional workplace we have at CCMSI”.
— CCMSI’s Chief Operating Officer, Rod Golden
LevelUP at CCMSI
LevelUP Career Pathway Program
Are you interested in taking your career to the next level? At CCMSI, we are committed to developing talented claim professionals through our on-the-job LevelUP Career Pathway Program.
CCMSI’s LevelUP Career Pathway program prepares participants to successfully assume the role of a workers compensation claim adjuster. The LevelUP Training Program includes developmental tools, resources, on-the-job experiences through personal study, claims e-courses, work shadowing seasoned adjusters, and planned experiences. Each participant is provided feedback to ensure their success with assessments of their knowledge and ability to apply the skills learned.
The LevelUP Career Development Program includes established timelines for the various phases and generally takes about one year to complete; however, we recognize that each individual may progress at a different pace throughout the program.
If you are an individual who has a long-term goal of a successful career as an insurance adjuster, and you possess critical thinking skills, the ability to manage and organize your time, excellent written and verbal communication skills with a focus to customer service, we would encourage you to apply for consideration in our LevelUP Career Development Program. You can find current openings for LevelUP Claim Associate positions by clicking here or by clicking apply on our website.
Fast Track your career at CCMSI!
What Makes Us Different
An internship for College students at CCMSI empowers you to interact with Senior Level Adjusters to build relationships with our clients while developing your potential with hands-on experience in the claims industry and opening the door for career opportunities.
2 East Main Street
Towne Centre Building
Danville, IL 61832-5852
From the heart of New England to the California coast and all parts in between, we cover the country with a network of regional offices, combining national vision with local service to deliver what matters most.
location_on Little Rock, AR
location_on Scottsdale, AZ
location_on Concord, CA
location_on Irvine, CA
location_on Greenwood Village, CO
location_on Maitland, FL
location_on Des Moines, IA
location_on Chicago, IL
location_on Danville, IL
location_on Lisle, IL
location_on Overland Park, KS
location_on Louisville, KY
location_on Metairie, LA
location_on Reading, MA
location_on South Portland, ME
location_on Okemos, MI
location_on Minnetonka, MN
location_on St. Louis, MO
location_on Jackson, MS
location_on Charlotte, NC
location_on Manchester, NH
location_on Linwood, NJ
location_on Wall Township, NJ
location_on Albuquerque, NM
location_on Carson City, NV
location_on Las Vegas, NV
location_on Reno, NV
location_on Dublin, OH
location_on Salem, OR
location_on Sewickley, PA (VCM Office)
location_on Nashville, TN
location_on Dallas, TX
location_on Houston, TX
At CCMSI, we provide more than a weekly salary. Total rewards are a combination of salary, health care benefits, wellness programs, retirement plans and work/life benefits.
CCMSI recognizes that a competitive base pay and benefits that fit your needs are key ingredients in a true work/life balance. From physical wellness to community wellness and everything in between – CCMSI focuses on creating a well-rounded experience for our employees.
During your career at CCMSI, we support your financial future and offer unique long-term plans. And, we believe in supporting the advancement of your personal growth.
Employee Wellness Programs
Wellness for a better you!
CCMSI provides for employees’ physical well-being by offering our employees and their families a comprehensive benefits program in a safe work environment to encourage healthy lifestyle choices and physical well-being.
- Health, dental, vision coverage
- Life insurance
- Safe and secure work environment
- Personal health coaches – United Healthcare
- Health club discounts
- Smoking cessation – EAP
- Substance abuse counseling – EAP
- Wellness events
- Real Appeal – Weight Loss Management
- Rally Fitness App
CCMSI invests in our workforce by providing a broad range of benefits and offerings to assist employees in preparing for a secure financial future.
- Employee stock ownership plan (ESOP)
- 401k plan
- Flexible spending accounts for health, dental, and dependent care
- Health savings account (HSA) option for benefits
- Disability coverage – long and short-term
- Life insurance for employee and dependents
- Life Lock credit monitoring
- College scholarships for employee’s children
- Critical illness insurance
- Financial assistance counseling – EAP
- Travel assistance plan
- Total rewards statements distributed annually
Healthy Work/Life Wellness
CCMSI is committed to ensuring employees maintain a healthy work/life balance to reduce stress, by offering a variety of programs aimed at supporting overall work/life wellness.
- Employee assistance program — Perspectives, Ltd. — (800) 456-6327
- Paid time off – vacation days, elective days, sick days, 11 holidays including your birthday
- Jeans days
- Employee service recognition rewards
- Employee parties and activities
- Sabbatical leaves
- Paid travel for 15+ service anniversary recognition
- Sporadic early dismissal days
- Flex scheduling (where available)
- Ergonomically safe work environment
CCMSI encourages employees to give back to the communities in which they live. We offer opportunities for employees to become involved in their communities by sponsoring a number of charity based community programs that give back to those less fortunate. CCMSI also maintains a disaster relief fund for catastrophic losses due to natural disasters.
- United Way
- Blood drives
- Sabbatical leaves
- Habitat For Humanity
- Adopt a Family
- Adopt a cause
- Various local charities
- Disaster relief fund
CCMSI supports staff in reaching their professional development goals through continuing education certifications, licensures, and internal course offerings. CCMSI has a strong history of promoting employees from within and offers career development opportunities to its valued staff.
- Professional licensures/certifications
- Educational offerings
- Promotional opportunities
- State-of-the-art systems
- CPE reimbursement
- Promotional opportunities
- Manageable caseloads
- Professional designation & certification bonus program
From health and dental to life insurance and planning for retirement, CCMSI offers competitive benefit programs that meet the needs of you and your family.
Outlined below is an overview of available benefits at CCMSI. Benefits vary depending on employment status. Employees who are scheduled to work 30 or more hours per week are eligible for benefits. There is a 60 day waiting period before benefits begin.
CCMSI offers three health plans, a PPO, a Non-PPO, and a HSA for individual and family coverage along with In-Network and Out-of-Network coverage levels including a prescription drug plan. CCMSI contributes up to 80% of the premiums.
Our dental plan allows you and your covered dependents to see any dental provider for services and charges are covered at 100%, 80% or 50% of the usual and customary charges. The plan also includes orthodontic coverage for dependent children.
Our vision plan offers coverage for a variety of vision care needs. Benefits cover eye exams, prescription eyeglasses, contact lenses, and more.
CCMSI recognizes the need for employees to maintain a healthy work-life balance for rest and relaxation. New employees receive 4 weeks of paid time off in their first year of employment. This includes 2 weeks (10 days) of vacation and 2 weeks of elective days. Additionally, employees are eligible for 11 paid holidays per calendar year (including your birthday).
As part of our employees’ overall benefits coverage, CCMSI provides a minimum amount of life insurance coverage. Employees may also choose to purchase additional coverage for themselves, their spouse, civil union or domestic partner, and eligible dependent children.
CCMSI provides long-term disability coverage for eligible employees. Employees may also purchase additional short-term disability coverage.
Flexible Spending Account
Employees of CCMSI have the opportunity to enroll in a flexible spending account that allows for payment of medical and/or daycare expenses before taxes. Debit cards are available for employee convenience.
Employee Assistance (EAP)
CCMSI offers Perspectives, an Employee Assistance Program for confidential counseling services to all employees and their family members at no cost. EAP counselors can assist with relationship conflicts, emotional stress, alcohol and substance abuse, workplace problems, financial issues, and more available at: www.perspectivesltd.com.
CCMSI is proud to be an employee-owned company. CCMSI’s savings and retirement benefits are designed to help you reach your future retirement goals.
The plans include:
Employee Stock Ownership Plan (ESOP)
The ESOP is designed to provide beneficial ownership of CCMSI stock to employees after one year of employment–the people who are primarily responsible for CCMSI’s success. Beneficial ownership means that employees do not directly own shares of CCMSI stock, but employees do have shares held by the ESOP that are specifically allocated to them.
The ESOP is intended to provide employees with a meaningful stake in CCMSI, additional economic security and, ultimately, an additional source of retirement income. The ESOP gives employees a unique opportunity to acquire a beneficial ownership interest in CCMSI stock at no direct cost to them.
The benefits employees receive from the ESOP will depend, to a great extent, on CCMSI’s profitability and the employee’s length of employment with CCMSI. In general, the longer an employee remains with CCMSI, the greater their interest in the ESOP will be. CCMSI hopes that this beneficial ownership opportunity will give employees a personal interest in CCMSI’s success.
401(K) Retirement Plan Services
CCMSI’s 401(k) is an auto-enrolled program in which all employees are eligible for a pre-tax deduction to save toward their retirement through a voluntary 401(k) account.
CCMSI employs over 1,400 dedicated, loyal, and talented individuals in 33 offices across the United States. We encourage them to broaden their knowledge and skills, to keep current with changes in insurance education and to increase their potential for assuming greater responsibility.
CCMSI encourages and supports our staff with continued education. Whether it is in their respective Workers’ Compensation and/or Liability fields or CCMSI’s corporate divisions, we are focused on our employee’s career development by assisting with their education programs and associated testing and licensing fees.
Job Skills Training
In addition, we offer employees the opportunities to broaden skills needed to excel in their current role. Claims, Underwriting, IT/Systems and Financial Services are just a few of the many areas where job skills training are available.
Professional Designation Bonuses
CCMSI’s Professional Designation Bonus Program is intended to financially reward employees for achieving professional designations in the specific industry for pre-determined designations
LevelUP Career Pathway Program
Are you interested in taking your career to the next level? At CCMSI, we are committed to developing talented claim professionals through our on-the-job LevelUP Career Pathway Program. Click here to learn more!
I actually first interviewed with CCMSI in 1997 at the suggestion of Dan Eversole in the St. Louis office. He and I worked together previously at a small monoline workers’ compensation carrier before he came to CCMSI in 1995 and we had kept in touch over those few years. Following my initial interview in 1997, I decided to stay put at my then-current company for a while, but eventually re-interviewed at CCMSI in 2001. Dan had actually called me in 2001 to ask about an adjuster we had both worked with previously who had applied at CCMSI. He mentioned casually that there was also a Claim Supervisor position open at CCMSI, but said, “But I don’t suppose you’re interested in that.” I told him that he shouldn’t be so sure…
I started at CCMSI as a Claims Supervisor in August 2001 and became Claims Manager a year or so later. Following the acquisition/consolidation of NGS, OHMS and MSUSA in 2002-2003, I was asked to become a member of the new Corporate Claim Committee. It sounded like a great opportunity to work with people in other regions and have the chance to help develop and expand the Corporate Claim Best Practices for the company. There were 6 of us on the original CCC back in 2003 and 4 of those original 6 are still on the CCC 12 years later! This is a great testimonial to the culture of CCMSI. We often talk about the tenure of our employees and clients and how important that can be to the organization. I believe the tenure of all the current CCC members allows us to make quicker progress on important issues.
CCMSI has given me the opportunity to work with a wide variety of clients, small and large. I have been able to handle claims, supervise claims and work with clients in an account management role. It would have been hard to imagine when I started that CCMSI would have some of the large regional and national clients we have now. For me personally, I’ve been able to become involved with clients and our company in ways that I could have never imagined 14 years ago. We have all seen the complexity of handling claims for our clients increase over the years due to a variety of reasons – Medicare, financial crisis & cyber-attacks. Because we do what we do, CCMSI helps our clients through these dangerous waters, and I like being a part of that.
I initially started working for CCMSI is November of 2009 and left in October of 2013. I really enjoyed the company, employees, and work environment. I went to pursue other opportunities. I didn’t realize at the time how important benefits and work environment truly were to overall happiness with employment. I was fortunate to come back in July of 2018 as Underwriter in Metairie, LA office once again. I swear I had trouble keeping the smile on my face each morning coming into the new and much nicer building that they relocated in after my initial departure. CCMSI benefits are amazing and one of kind if you ask me, and I have worked for couple of different companies and those companies overall benefits and employee satisfaction didn’t even compare. I was not shocked to see CCMSI get a “Great Place to Work” certification. The managers and HR department really go out of their way to make sure each employee is taken care of and request feedback on how they can improve. The overall growth and expansion of this company since I left has amazed me as well. The number of clients and members that have joined or stayed with CCMSI is testimonial itself to the reason we are a leader among third party administrators. Working with CCMSI has given me the opportunity to work with a wide variety of clients and gain further experience and knowledge that helps me grow into a more experienced Underwriter. Realizing that you are part of an organization that takes care of it clients and employees makes this a wonderful place to work.
I joined the CCMSI family in July of 2015. I was hired as a Claims Manager for a self-insured risk pool and soon after assumed responsibility for Loss Control responsibilities for the group. After just four years with CCMSI, I achieved my professional designation by earning my AIC designation, and am current transitioning into an Account Manager role.
When I came to CCMSI, I was looking for a challenge and that is what I found.
I began my career in 1990 with an insurance company. I have worked on both the carrier and TPA sides of the house. I left my last employer after 16 years to join CCMSI. It’s never easy to leave a place that you have been at for an extended period of time, but my transition to CCMSI turned out to be everything that I had hoped it would be. I spoke with several people about CCMSI prior to leaving my last employer. Everyone that I spoke with had very positive things to say about the company. CCMSI is a company that cares about the employees and the clients we service. The company provides a great work life balance. My first day with CCMSI was one of the most welcoming experiences of my career. Everyone from upper management to the office assistants were friendly and inviting. I reviewed CCMSI’s guiding principles and core values and I knew that it was a place where I wanted to work. They outlined many of the core values that I built my career on and that I live by. Over the years it has become abundantly clear that my decision to come to CCMSI was the right one. Since joining CCMSI I have had an opportunity to meet several employees from other offices and the attitude and company moral remains the same. CCMSI is an employer that believes in its principles and core values. That belief is transcended throughout the entire organization and greatly benefits our clients. It is truly a great place to work and a place where I plan to stay for a very long time.
I began working for CCMSI in September of 2009 as a Senior Claim Representative. Prior to working for CCMSI, I was employed by an insurance company who had decided to dissolve the TPA portion of their business. I had the choice to stay and handle claims for insured employers or move to CCMSI with two of my favorite self-insured clients. I found that CCMSI held a great reputation in our community. Everyone I talked to encouraged me to make the change and ultimately, I did. It turned out to be the best decision I could have made. Since the beginning of my employment, I have been promoted to Claim Supervisor and then to Claim Manager. CCMSI’s philosophy to recognize talent internally and promote from within has allowed me to assist several people in advancing their careers as well, which is very rewarding.
I oversee three teams that are comprised of hardworking, dedicated, team players, which also makes my job a lot easier. When I need help with something, all I have to do is mention it and I instantly have several people volunteering to help. We also have a great support system that extends beyond our teams. When there is an issue, I am able to discuss the matter with my boss and other managers to develop and implement a solution. The ability to make changes as needed allows us to continue to provide the best service possible to our clients and handle claims appropriately. Working in this type of environment gives us a sense of pride, not only for what we accomplish each day but also for being employees of CCMSI. I honestly would not work anywhere else.