When hiring, CCMSI looks for the best and the brightest; as our experience has shown that talented individuals are committed to lifelong learning. We don’t work in silos, we work as teams to produce remarkable results for our clients. We are united by a common vision of excellence, we work closely with others to create a unified team and happy customers. To accomplish these goals, it is our promise to provide our people with the great tools and the appropriate support needed to succeed.
We believe in providing an environment where employees enjoy coming to work every day, are provided the resources needed to perform their job, and claims staff are assigned manageable caseloads.
CCMSI’s Core Values and Principles
At CCMSI, our Core Values are embedded into our culture of how we treat our employees as valued partners, how we consistently demonstrate integrity, passion and enthusiasm for doing what is best for our clients by searching for the best ideas and approaching change as an opportunity. We believe in providing an environment where employees enjoy coming to work every day, are provided the resources needed to perform their job, and claims staff are assigned manageable caseloads—all while providing our staff with market-competitive benefits and compensation packages.
If you are a professional who is interested in joining a company that is committed to passion and integrity, CCMSI may be the place for you.
What Makes Us Different
An internship for College students at CCMSI empowers you to interact with Senior Level Adjusters to build relationships with our clients while developing your potential with hands-on experience in the claims industry and opening the door for career opportunities.
2 East Main Street
Towne Centre Building
Danville, IL 61832-5852
From the heart of New England to the California coast and all parts in between, we cover the country with a network of regional offices, combining national vision with local service to deliver what matters most.
location_on Little Rock, AR
location_on Phoenix, AZ
location_on Scottsdale, AZ
location_on Concord, CA
location_on Irvine, CA
location_on Greenwood Village, CO
location_on Maitland, FL
location_on Des Moines, IA
location_on Chicago, IL
location_on Danville, IL
location_on Lisle, IL
location_on Overland Park, KS
location_on Louisville, KY
location_on Metairie, LA
location_on Wakefield, MA
location_on South Portland, ME
location_on Okemos, MI
location_on Minnetonka, MN
location_on St. Louis, MO
location_on Jackson, MS
location_on Manchester, NH
location_on Linwood, NJ
location_on Wall Township, NJ
location_on Albuquerque, NM
location_on Carson City, NV
location_on Las Vegas, NV
location_on Reno, NV
location_on Dublin, OH
location_on Salem, OR
location_on Pittsburgh, PA (VCM Office)
location_on Nashville, TN
location_on Dallas, TX
location_on Houston, TX
location_on Pewaukee, WI
At CCMSI, we provide more than a weekly salary. Total rewards are a combination of salary, health care benefits, wellness programs, retirement plans and work/life benefits.
CCMSI recognizes that a competitive base pay and benefits that fit your needs are key ingredients in a true work/life balance. From physical wellness to community wellness and everything in between – CCMSI focuses on creating a well-rounded experience for our employees.
During your career at CCMSI, we support your financial future and offer unique long-term plans. And, we believe in supporting the advancement of your personal growth.
CCMSI provides for employees physical well-being by offering our employees and their families a comprehensive benefits program in a safe work environment to encourage healthy lifestyle choices and physical well-being.
Highlights of Programs
- Health, dental, vision
- Life insurance
- Annual wellness screenings
- Ergonomic work environment
- Safe and secure work environment
- Community 5k/10k events
- Personal health coaches – United Healthcare
- Health club discounts
- Smoking cessation – EAP
- Substance abuse counseling – EAP
CCMSI invests in our workforce by providing a broad range of benefits and offerings to assist employees in preparing for a secure financial future
- Employee stock ownership plan (ESOP)
- 401k plan
- Flexible spending accounts for health, dental, and dependent care
- Disability coverage – long and short-term
- Life insurance for employee and dependents
- Lifelock credit monitoring
- Critical illness insurance
- College scholarship for children
- Financial assistance counseling – EAP
- Travel assistance plan
Healthy Work/Life Wellness
CCMSI is committed to ensuring employees maintain a healthy work/life balance to reduce stress, by offering a variety of programs aimed at supporting overall work/life wellness.
- Employee assistance program — Perspectives, Ltd. — (800) 456-6327
- Generous time off – vacation days, elective days, sick days, 10 holidays including birthdays
- Jeans days
- Employee service recognition rewards
- Fun, relaxed work environment
- Employee parties and activities
- Sabbatical leaves
- Paid travel for 15+ service anniversary recognition
CCMSI encourages employees to give back to the communities in which they live. We offer opportunities for employees to become involved in their communities by sponsoring a number of charity based community programs that give back to those less fortunate.
- United Way
- Blood drives
- Sabbatical leaves
- Habitat For Humanity
- Adopt a Family
- Adopt a cause
- Various local charities
CCMSI supports staff in reaching their professional development goals through continuing education certification, licensure and internal course offerings. CCMSI has a strong history of promoting employees from within and offers career development opportunities to its valued staff.
- Professional licensure/certification
- Educational offerings
- Promotional opportunities
- State-of-the-art systems
- CPE reimbursement
- Promotional opportunities
- Manageable caseloads
From health and dental to life insurance and planning for retirement, CCMSI offers a competitive benefits program that meets the needs of you and your family.
Outlined below is an overview of available benefits at CCMSI. Benefits vary depending on employment status. Employees who are scheduled to work 30 or more hours per week are eligible for benefits. There is a 60 day waiting period before benefits begin.
CCMSI offers two health plans, a PPO and a Non-PPO for individual and family coverage along with In-Network and Out-of-Network coverage levels including a prescription drug plan. CCMSI pays for up to 80% of the premiums.
Our dental plan allows you and your covered dependents to see any dental provider for services and charges are covered at 100%, 80% or 50% of the usual and customary charges. The plan also includes orthodontic coverage for dependent children.
Our vision plan offers coverage for a variety of vision care needs. Benefits cover eye exams, prescription eyeglasses, contact lenses, and more.
CCMSI recognizes the need for employees to maintain a healthy work-life balance for rest and relaxation. New employees receive 4 weeks of paid time off in their first year of employment. This includes 2 weeks (10 days) of vacation and 2 weeks of elective days. Additionally, employees are eligible for ten paid holidays per calendar year.
As part of our employees’ overall benefits coverage, CCMSI provides a minimum amount of life insurance coverage. Employees may also choose to purchase additional coverage for themselves, their spouse, civil union or domestic partner, and eligible dependent children.
CCMSI provides long-term disability coverage for eligible employees. Employees may also purchase additional short-term disability coverage.
Flexible Spending Account
Employees of CCMSI have the opportunity to enroll in a flexible spending account that allows for payment of medical and/or daycare expenses before taxes. Debit cards are available for employee convenience.
Employee Assistance (EAP)
CCMSI offers an Employee Assistance Program for confidential counseling services to all employees and their family members at no cost. EAP counselors can assist with relationship conflicts, emotional stress, alcohol and substance abuse, workplace problems, financial issues, and more.
CCMSI is proud to be an employee-owned company. CCMSI’s savings and retirement benefits are designed to help you reach your future retirement goals.
The plans include:
Employee Stock Ownership Plan (ESOP)
The ESOP is designed to provide beneficial ownership of CCMSI stock to employees after one year of employment–the people who are primarily responsible for CCMSI’s success. Beneficial ownership means that employees do not directly own shares of CCMSI stock, but employees do have shares held by the ESOP that are specifically allocated to them.
The ESOP is intended to provide employees with a meaningful stake in CCMSI, additional economic security and, ultimately, an additional source of retirement income. The ESOP gives employees a unique opportunity to acquire a beneficial ownership interest in CCMSI stock at no direct cost to them.
The benefits employees receive from the ESOP will depend, to a great extent, on CCMSI’s profitability and the employee’s length of employment with CCMSI. In general, the longer an employee remains with CCMSI, the greater their interest in the ESOP will be. CCMSI hopes that this beneficial ownership opportunity will give employees a personal interest in CCMSI’s success.
401(K) Retirement Plan Services
CCMSI’s 401(k) is an auto-enrolled program in which all employees are eligible for a pre-tax deduction to save toward their retirement through a voluntary 401(k) account.
CCMSI employs over 1,200 dedicated, loyal, and talented individuals in 33 offices across the United States. We encourage them to broaden their knowledge and skills, to keep current with changes in insurance education and to increase their potential for assuming greater responsibility.
CCMSI encourages and supports our staff with continued education. Whether it is in their respective Workers’ Compensation and/or Liability fields or CCMSI’s corporate divisions, we are focused on our employee’s career development by assisting with their education programs and associated testing and licensing fees.
Job Skills Training
In addition, we offer employees the opportunities to broaden skills needed to excel in their current role. Claims, Underwriting, IT/Systems and Financial Services are a few of the many areas where job skills training are available.
I began working for CCMSI in September of 2009 as a Senior Claim Representative. Prior to working for CCMSI, I was employed by an insurance company who had decided to dissolve the TPA portion of their business. I had the choice to stay and handle claims for insured employers or move to CCMSI with two of my favorite self-insured clients. I found that CCMSI held a great reputation in our community. Everyone I talked to encouraged me to make the change and ultimately, I did. It turned out to be the best decision I could have made. Since the beginning of my employment, I have been promoted to Claim Supervisor and then to Claim Manager. CCMSI’s philosophy to recognize talent internally and promote from within has allowed me to assist several people in advancing their careers as well, which is very rewarding.
I oversee three teams that are comprised of hardworking, dedicated, team players, which also makes my job a lot easier. When I need help with something, all I have to do is mention it and I instantly have several people volunteering to help. We also have a great support system that extends beyond our teams. When there is an issue, I am able to discuss the matter with my boss and other managers to develop and implement a solution. The ability to make changes as needed allows us to continue to provide the best service possible to our clients and handle claims appropriately. Working in this type of environment gives us a sense of pride, not only for what we accomplish each day but also for being employees of CCMSI. I honestly would not work anywhere else.Lezlie Wooten
I actually first interviewed with CCMSI in 1997 at the suggestion of Dan Eversole in the St. Louis office. He and I worked together previously at a small monoline workers’ compensation carrier before he came to CCMSI in 1995 and we had kept in touch over those few years. Following my initial interview in 1997, I decided to stay put at my then-current company for a while, but eventually re-interviewed at CCMSI in 2001. Dan had actually called me in 2001 to ask about an adjuster we had both worked with previously who had applied at CCMSI. He mentioned casually that there was also a Claim Supervisor position open at CCMSI, but said, “But I don’t suppose you’re interested in that.” I told him that he shouldn’t be so sure…
I started at CCMSI as a Claims Supervisor in August 2001 and became Claims Manager a year or so later. Following the acquisition/consolidation of NGS, OHMS and MSUSA in 2002-2003, I was asked to become a member of the new Corporate Claim Committee. It sounded like a great opportunity to work with people in other regions and have the chance to help develop and expand the Corporate Claim Best Practices for the company. There were 6 of us on the original CCC back in 2003 and 4 of those original 6 are still on the CCC 12 years later! This is a great testimonial to the culture of CCMSI. We often talk about the tenure of our employees and clients and how important that can be to the organization. I believe the tenure of all the current CCC members allows us to make quicker progress on important issues.
CCMSI has given me the opportunity to work with a wide variety of clients, small and large. I have been able to handle claims, supervise claims and work with clients in an account management role. It would have been hard to imagine when I started that CCMSI would have some of the large regional and national clients we have now. For me personally, I’ve been able to become involved with clients and our company in ways that I could have never imagined 14 years ago. We have all seen the complexity of handling claims for our clients increase over the years due to a variety of reasons – Medicare, financial crisis & cyber-attacks. Because we do what we do, CCMSI helps our clients through these dangerous waters, and I like being a part of that.Bill Aherns
I chose CCMSI just over 5 years ago because of their employee-focused culture. I was immediately attracted to the vacation/holiday time, flex schedule and benefits. CCMSI offers a great work/ life balance, which has always been my number one priority. On my 5th day, the Chicago office hosted a Holiday party just for me (or so I’d like to think!). I realized after meeting everyone that this was an excellent employee culture and have stayed because I love working with everyone here, from the Chicago and Danville offices to both the east and west coast. Everyone in the Lisle office was equally friendly when I moved offices last year and I couldn’t be happier, living about a mile from the Lisle office.
Coming from an employment background with large, national corporations, I truly cherish and enjoy the autonomy to work with clients to develop business risk management plans that best suit their needs and vision. I love CCMSI’s client-focused vision that centers around customer service. It is incredibly comforting attending sales calls with prospective clients and being able to honestly say that we will do everything we possibly can to service their needs. Working for a company with a culture centered around its employees and clients rather than a Board of Trustees or stockholders has been an enjoyable experience and I hope we embellish their qualities for a long time.Ryan Fee
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