Local and Regional

As the largest privately held TPA in the country, we serve many national accounts, but just as many local and regional accounts. The marketplace may believe that one size fits all, but at CCMSI, we know that bigger isn’t always better.

CCMSI knows that you may not have all the resources you need, but as your partner, we help you get the job done. We start with a dedicated account manager who listens to your needs and follows your instructions. Regardless of your size, we take the time to get to know you personally and develop a plan that works specifically for you.

We Want to be Your Partner

CCMSI knows that you may not have all the resources you need, but as your partner, we help you get the job done. We start with a dedicated account manager who listens to your needs and follows your instructions. Regardless of your size, we take the time to get to know you personally and develop a plan that works specifically for you.

Our local and regional adjusters understand your risk exposure because they live and work in your community.

At CCMSI, our adjusters have the autonomy and authority to make timely decisions and develop a personal relationship with you and your team. We listen and work in close collaboration with you to deliver the results you expect.

At CCMSI, we provide our local and regional accounts with proprietary technology tailored to fit your specific needs…no matter how big or small.

Request a Demo

If your systems are falling flat, dragging on efficiency, accountability, and organization- let us know and we can arrange onsite demonstration and education sourced from 30 years of experience

The CCMSI Local and Regional Account Model:

  1. Service Excellence:

    Your local account manager knows your business inside and out.

  2. Custom Plans:

    We help create a custom detailed Quality Service Plan (client service instructions).

  3. Training:

    We provide extensive pre and post inception training for you and your staff.

  4. Consistent Communication:

    Regular service team meetings ensure understanding and compliance of your Quality Service Plan.

  5. Accountability:

    The entire service team will be held accountable and evaluated upon compliance to the Quality Service Plan.

  6. Cohesive Partnership:

    Our local adjusters develop strong communication and rapport with our client’s staff and schedule frequent site visits to facilitate an effective partnership approach.