Consistent and Flexible
We believe to effectively manage a claim, case loads must be manageable. We keep case loads low so we can pay bills on time, aggressively manage and close cases which ultimately keep client costs down.
At CCMSI, we recruit experienced professionals that are well-versed in the issues impacting your industry. And we work hard to keep them, by limiting case loads and giving them the resources they need to give you the attention you deserve.
We follow client instructions. Unlike many TPAs, we're not owned by an insurance carrier, broker or private equity interests. In fact, we're 100% employee-owned. Which means that every member of our team is committed to the success of yours, resulting in service that's simply second to none. That means listening to your instructions and working together.
Promises are good. Results are better. For more than 30 years, that's exactly what we've delivered to a growing list of forward-thinking clients. In return, they've rewarded us with their business and trust. 98% of the clients who choose CCMSI, stay with CCMSI.
Anyone can talk results. At CCMSI, we can show them. We've crunched the numbers and tracked our performance against the latest multi-state averages. From total paid cost to the paid benefit delivery expense, we've helped our clients provide superior claim resolutions while significantly lowering their claims costs. We're proud to share those results with you.