Transparent and Candid
Business models matter. We believe in sharing information about our business model and providing our clients with a method to evaluate their true costs.
We work closely with you to develop client-specific service instructions and interactive protocols. And then, we follow them to the letter, providing the strict compliance required to put your policies in action and your mind at ease.
There are no cookie cutter plans here.
We do not have revenue sharing arrangements with our vendors. We choose the vendor based on their ability to produce the best outcome for our clients, and our clients actively participate in their selection.
At the end of the day, you're not just choosing a company; you're picking the people you trust to safeguard your company and the workers who make it strong. At CCMSI, you'll find the best people suited for that task, because we hire the best - men and women who are seasoned, experienced and committed to providing exceptional service. And, through a generous employee stock ownership program, we give them ownership of our brand, making them impassioned investors in our service and your success.
At CCMSI, our claim professionals have an average of 10 years' experience, while our supervisors have 15. That longevity translates into better customer service, and candid conversations on solutions that will provide you the best results for your account.