Our basic philosophies are different. We want each client to be aware of every aspect of our relationship. This is your plan and we are your partner. We have built a solid company foundation that supports quality service, exceptional employees and state-of-the-art technology.
Transparent & Candid
Business models matter. We believe in sharing information about our business model and providing our clients with a method to evaluate their true costs. We work closely with you to develop client-specific service instructions and interactive protocols. And then, we follow them to the letter providing the strict compliance required to put your policies in action and your mind at ease.
There are no cookie cutter plans here.
We do not have revenue sharing arrangements with our vendors. We choose the vendor based on their ability to produce the best outcome for our clients.
At the end of the day, you're not just choosing a company; you're choosing to work with the people you trust to safeguard your company. At CCMSI, you'll find the best people suited for that task, because we hire the best - men and women who are seasoned, experienced and committed to providing exceptional service. And, due to our employee ESOP program, we give them a significant stake in the ownership of our brand, making them impassioned investors in our service and your success.
Innovative & Proactive
As a privately-held boutique firm, we make decisions based on doing what is right for our clients. We proactively communicate with our clients, ensuring that they are kept abreast of all significant changes in the status of their risk.
We specialize in creating custom, multi-line property and casualty programs that save you more in the long run. That includes affordable managed care programs that use multiple PPO networks to give you more options for greater savings.
From custom software solutions that are heavy on the analytics, to our iPhone app that keeps you up-to-speed, our advanced software solutions ensure you get the tools you need to stay at the top of your game. We have a proven history of significant claim reduction results with a positive impact on aged-loss portfolios and the management of new claims.
Consistent & Flexible
We believe to effectively manage a claim, caseloads must be manageable. By aggressive and consistent management, we close claims more quickly which ultimately result in reduced costs for our clients.
At CCMSI, we recruit experienced professionals that are well-versed in the issues impacting your industry. By limiting caseloads and giving them the resources and the flexibility they need, you receive the attention you deserve. We follow client instructions. Unlike many TPAs, we're not owned by an insurance carrier, broker or private equity interests. We’re 100% employee-owned which means that every member of our team is committed to your success.
For more than 30 years, this consistent approach has earned us a 98% retention rate. When we say we deliver what matters most, we mean what matters most to you. And we mean it.
I have been pleased with how your IT folks will customize programs for their clients if it makes sense, and they can make it happen. From the first time you demonstrated the Ice System in the summer of 2008, until now, I have maintained it is the most user friendly system I have used.John CostanzoCoca-Cola Bottling Company United
I have used CCMSI’s claims system (iCE) for many years. iCE is top notch technology! It is by far the best software program in the industry and very user friendly. We can summarize our claims data or analyze it to the most detail we want. Our Risk Managers use to spend hours on their OSHA log and summary. The OSHA program in iCE has been one of the best features for us. Our 300 logs and summaries are just a click away!Barb CrammondDirector Corporate Risk Management
I am thoroughly impressed with iCE. It is the most user friendly RMIS system I have ever worked with. And I have worked with them all up until CCMSI.Benjamin Wines-BrackettClaim Account ExecutiveRisk Solutions Group
McGRIFF, SEIBELS & WILLIAMS, INC.
5605 Glenridge Drive, Suite 500; Atlanta, GA 30342
Controlling our workers’ compensation costs are a crucial factor in our claims management strategy. Our team finds the CCMSI employees, system and services to be fast and efficient. We cannot express how impressed we are with the claims handling and the quality of service they provide.Denise K EvansDirector of Workers’ Compensation ClaimsStaffmark
We have experienced significant value in our auto and general liability and workers compensation as a result of an exceptional claim team and best practices through our partnership with CCMSI.Mack Savage, Vice President Corporate InsuranceJohn Bradley, Senior Vice President, Corporate InsuranceUS Bank
Request a Demo
Having trouble getting the data you want on your system? If your systems are falling flat, dragging on efficiency, accountability, and organization - let us know and we can arrange onsite demonstration and education sourced from 30 years of experience