Corporate Philosophy

Our basic philosophies are different. We want each client to be aware of every aspect of our relationship. This is your plan and we are your partner. We have built a solid company foundation that supports quality service, exceptional employees and state-of-the-art technology.

Transparent & Candid

Business models matter. We believe in sharing information about our business model and providing our clients with a method to evaluate their true costs. We work closely with you to develop client-specific service instructions and interactive protocols. And then, we follow them to the letter providing the strict compliance required to put your policies in action and your mind at ease.

There are no cookie cutter plans here.

We do not have revenue sharing arrangements with our vendors. We choose the vendor based on their ability to produce the best outcome for our clients.

At the end of the day, you're not just choosing a company; you're choosing to work with the people you trust to safeguard your company. At CCMSI, you'll find the best people suited for that task, because we hire the best - men and women who are seasoned, experienced and committed to providing exceptional service. And, due to our employee ESOP program, we give them a significant stake in the ownership of our brand, making them impassioned investors in our service and your success.

Innovative & Proactive

As a privately-held boutique firm, we make decisions based on doing what is right for our clients. We proactively communicate with our clients, ensuring that they are kept abreast of all significant changes in the status of their risk.

We specialize in creating custom, multi-line property and casualty programs that save you more in the long run. That includes affordable managed care programs that use multiple PPO networks to give you more options for greater savings.

From custom software solutions that are heavy on the analytics, to our iPhone app that keeps you up-to-speed, our advanced software solutions ensure you get the tools you need to stay at the top of your game. We have a proven history of significant claim reduction results with a positive impact on aged-loss portfolios and the management of new claims.

Consistent & Flexible

We believe to effectively manage a claim, caseloads must be manageable. By aggressive and consistent management, we close claims more quickly which ultimately result in reduced costs for our clients.

At CCMSI, we recruit experienced professionals that are well-versed in the issues impacting your industry. By limiting caseloads and giving them the resources and the flexibility they need, you receive the attention you deserve. We follow client instructions. Unlike many TPAs, we're not owned by an insurance carrier, broker or private equity interests. We’re 100% employee-owned which means that every member of our team is committed to your success.

For more than 30 years, this consistent approach has earned us a 98% retention rate. When we say we deliver what matters most, we mean what matters most to you. And we mean it.

Request a Demo

Having trouble getting the data you want on your system? If your systems are falling flat, dragging on efficiency, accountability, and organization - let us know and we can arrange onsite demonstration and education sourced from 30 years of experience